Talking with providers can seem intimidating - we get it! Many of us have been taught that the provider has all the power and asking questions might be disrespectful or make them feel bad. A lot of us have also had bad experiences with providers when we ask questions. Our providers have been specially trained to partner with you and listen to your needs. Your voice is important. If you feel uncomfortable asking questions to a provider, try practicing before the appointment. It might seem silly, but try testing them out with another person, in the mirror, or with your pet before your visit. Asking practice questions out loud can help you feel more comfortable when you’re meeting with our provider.
Once you're at your appointment, don't be afraid to ask questions. Your care provider is there to give you advice, guidance, and support right from the start. If any of the answers are not clear, or you have follow-up questions, it’s ok to ask your provider to explain things in a different way or to repeat something.
If you forget to ask something during the appointment, that’s ok! We’ve all had those moments where we thought “AH!!! I can’t believe I forgot to ask about…..” You can always message us with any questions to make sure all your concerns are fully addressed.
It is okay to bring along a friend or loved one who will help you feel more comfortable. It may help to have them learn about our services and how we’re helping you on your recovery journey. To help with your care, we’re going to ask questions about your drug use and medical history so make sure you bring someone who you can be open and honest around.
Have an open discussion and be honest about your drug use and history so that your care provider can give you advice that really helps you and develop a well-informed treatment plan. You have nothing to be ashamed of.
Conversations with your care provider at Confidant Health are confidential, which means that you can comfortably talk about your past.
Getting a lot of information at one time can feel very overwhelming, and there’s no way to remember everything. It can be helpful to take notes of the main points to help follow along. At the end of a visit, many people find it helpful to review the main points or action items (order naloxone kit) to make sure you and the provider are on the same page. It can also be a way to help clarify something you may not understand (“I remember you mentioned ____, what is that for again?”) Again, our support continues after the visit, and we’ll help answer your questions or problem solve things that may come up.