Behavioral health embedded in primary care workflows

Confidant integrates evidence-based behavioral health directly into primary care to improve outcomes, reduce avoidable utilization, and support performance under value-based and downside-risk arrangements.

Who we work with

Organizations accountable for total cost of care and downside risk

Primary care groups

Independent and multi-site practices managing downside risk through capitation, shared savings, or value-based contracts.

Managed service organizations (MSO)

Operational platforms supporting risk-bearing primary care with centralized workflows, reporting, and care model integration.

ACOs and large health systems

Provider organizations participating in shared savings or downside-risk models that require integrated, outcomes-driven care delivery.

IPAs in delegated markets

Physician organizations operating under delegated risk with flexible contracting, billing, and performance accountability.

Problem

Behavioral health gaps drive cost and performance variation

Depression and anxiety are frequently under-identified and inconsistently managed in primary care, contributing to higher emergency utilization, inpatient admissions, and medical cost variation. Without integrated measurement and intervention, risk-bearing organizations struggle to reduce variation across sites, panels, and providers.

Behavioral health conditions that go under-treated in primary care

Referral-based models that fail to drive sustained engagement

Limited visibility into outcomes, utilization trends, and progress over time

Approach

Embedded behavioral health built for primary care and risk

Confidant integrates evidence-based collaborative care directly into primary care workflows. Rather than operating as a referral network or therapy marketplace, we function as an embedded clinical partner. We use measurement-driven care to improve outcomes, reduce utilization, and support performance under downside risk.

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Identify

Systematic identification of behavioral health needs

Validated screening tools are embedded into primary care workflows to consistently identify depression and anxiety across the patient panel. This creates a reliable intake signal for intervention without adding burden or guesswork.

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Collaborate

Behavioral health integrated into the care plan

Embedded behavioral health clinicians collaborate with primary care teams as part of a shared care plan. Mental health treatment and chronic disease management are coordinated in parallel, rather than managed through fragmented referrals.

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Measure

Measurement-driven accountability and adjustment

A centralized registry tracks clinical progress, engagement, and treatment response over time. Teams use this data to adjust care, monitor outcomes, and maintain accountability across providers and sites.

Operations

Staffing and workflows designed for risk-bearing primary care

Confidant deploys clearly defined clinical roles, registry-driven operations, and EMR-aligned workflows that integrate into your existing care model. Teams maintain control while gaining embedded behavioral health capacity without operational disruption.

Defined behavioral health roles with clear clinical accountability

EMR-aligned documentation, data flow, and registry integration

Flexible billing and contracting aligned to your risk structure

Results

What you'll measure

Track utilization, quality performance, engagement, and clinical progress through registry-driven reporting integrated into your operations.

ED and inpatient utilization trends

Monitor emergency department visits and inpatient admissions for the engaged population, with transparency into utilization patterns over time.

Quality performance measures

Track screening, follow-up, and adherence-related measures influenced by behavioral health integration—aligned to your value-based priorities.

Engagement and continuity of care

Measure engagement, follow-up cadence, and continuity indicators that reflect sustained participation in evidence-based treatment.

Clinical visibility and accountability

Registry-based tracking provides visibility into progress and treatment response, supporting consistent care delivery across sites and teams.

Economics

Behavioral health influences downside-risk performance

Integrated measurement and intervention support utilization management and performance consistency across panels, sites, and providers.

Getting started

Structured onboarding with dedicated implementation support

Confidant follows a stepwise onboarding process designed for risk-bearing organizations. Dedicated integration and provider enablement teams ensure workflows, measurement, and staffing are configured correctly.

Contracting aligned to your risk structure

Confidant supports flexible contracting and billing approaches that align with capitated, shared savings, and full-risk arrangements. Commercial terms are designed to integrate cleanly with your existing financial model and performance incentives.

Explore an integrated care partnership

Start a structured conversation about embedding measurement-based behavioral health into your primary care model.