Communicating with someone who is struggling requires that you stay positive. Try using these seven elements in future conversations, especially when making requests.
Shift the focus from negative to positive by describing what you want instead of what you don't want. You can reframe the focus of the conversation from critical to supportive.
"Please help me clean this mess" instead of "Stop making such a mess."
Decide what to ask and then practice it in advance so that you can be as concise as possible during the conversation. When you are unprepared or feel angry, you tend to say more than needed.
"You need to attend your meetings" instead of "You need to attend your meetings because..."